Stock Count is an application used by the hospitality industry for counting their inventory, and then submitting their final count to a database which will then refresh every 15 minutes. However, when the application was released there was no emphasis on implementing a search functionality for their users who have hundreds, if not thousands of products. .
After holding several interviews with people that had experience working with stock in hotels and restaurants, it became obvious that a search was needed throughout the application, both at a global and local level. I began to review how the application is structured now, and how it could be updated with this search functionality.
I also wanted to understand how the rest of Fourth applications were allowing users to search for products, deliveries, etc. so that if there were any particular patterns in our search behaviour, it would be integrated into the new search for Stock Count
Introducing the search functionality
Once I reviewed the various applications from Fourth and to establish if there was any common trends or interaction patterns amongst our apps (FYI, there wasn't) I decided the best way forward was to establish the best practise based on research provided by the Nielsen Norman Group, O'Reilly, and of course user testing on the prototype I created. To give myself guidance on the search journey, I created a diagram for this search journey.
After testing several renditions of the search journey, I reviewed the results with the Lead Designer who was the first designer on the project and had already created the UI for the previous versions of Stock Count. Once we agreed upon the next version for Stock Count with the search functionality, I created the UI for the search and also created the UI for the empty state of no results.